1. Right of withdrawal
In the case of a distance selling contract or contracts concluded away from business premises, consumers have the right to withdraw from this contract within fourteen days (one month for eBay and one month for Amazon when purchasing goods between November 1st and December 31st and January 31st of the following year, and one month for the rest of the year) without giving any reason. The withdrawal period is fourteen days (one month for eBay and one month for Amazon when purchasing goods between November 1st and December 31st and January 31st of the following year, and one month for the rest of the year) from the day on which the consumer or a third party designated by them, who is not the carrier, takes possession of the goods in the case of a sales contract, the last good in the case of a contract for several goods that the consumer has ordered as part of a single order and which are delivered separately, the last partial delivery or the last piece in the case of a contract for the delivery of goods in several partial deliveries or pieces.
2. There is no right of withdrawal for
Contracts for the supply of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer
To exercise their right of withdrawal, consumers must
RS Immo Pro GmbH
represented by Reinhold Sieverding
Gutenbergstr. 23
Borken-Borlo
Phone: 02862/4167333
Fax: 02862/4195610
E-Mail: info@rs-immopro.de
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract.
Consumers can use the attached cancellation form for this purpose, although this is not mandatory.
To meet the cancellation deadline, it is sufficient for consumers to send their notification of exercising their right of cancellation before the cancellation period has expired.
3. Consequences of revocation
If consumers cancel this contract, we will refund all payments that we have received from them, including delivery costs (with the exception of additional costs resulting from consumers choosing a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of their cancellation of this contract. For this refund, we will use the same means of payment that consumers used for the original transaction, unless something else was expressly agreed with them; under no circumstances will consumers be charged any fees for this refund.
We may refuse repayment until we have received the goods back or until consumers have provided evidence that they have returned the goods, whichever is the earlier.
Consumers must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which they notify us that they have cancelled this contract. This deadline is met if consumers send the goods before the expiry of the fourteen-day period.
Consumers bear the direct costs of returning the goods. For goods that cannot be sent by parcel, the costs are estimated at a maximum of approximately EUR 150.00.
Consumers only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.